F.A.Q.

Order an artwork

How to place an order?

What do the displayed prices correspond to?

How can I cancel my order?

How to place an order with my wallet?

When will I receive the NFT associated with the artwork?

Am I insured in case of loss, theft, or damage during the shipment of my order?

Authenticity of the Artworks

Are all the artworks certified?

What is a limited edition?

How can I know if a limited edition is signed and what the number of prints is?

Delivery terms

How are the artworks delivered?

Where can I have my order delivered?

From where are the artworks shipped?

How can I stay informed about the processing of my order?

What are the delivery times?

Promotional code

Gift an AugArt's artwork

How to gift an artwork ?

Where to ship my gift ?

What will happen to the NFT(s) ?

Taxes and customs duties

Does the total order amount include all the taxes that need to be paid?

Return Policy

Can I exercise my right of withdrawal?

Under what conditions can I return my purchase?

What is the refund procedure ?